Frequently Asked Questions

At Hajj House, we understand that planning a Hajj or Umrah journey involves many questions. Below, we’ve compiled answers to some of the most common queries to help you prepare for this sacred journey.

1. What packages do you offer for Hajj and Umrah?

We provide a variety of Hajj and Umrah packages tailored to meet different budgets and preferences. From luxury options to affordable plans, our packages include accommodation, transportation, meals, visa assistance, and guidetours.

2. Do your packages include airfare?

Some of our packages include airfare, while others do not. You can choose based on your requirements. Please check the specific details of each package or contact us for clarification.

3. How far are the accommodations from the Haram?

We ensure that all our accommodations are conveniently located close to the Haram in both Makkah and Madinah, making it easy for you to perform your rituals without long commutes.

4. How do I apply for a visa through Hajj House?

We handle visa processing as part of our services. Simply provide us with the required documents, and we will take care of the rest, ensuring a smooth and hassle-free process.

5. Are the packages customizable?

Yes, we offer customizable packages to cater to your specific needs, whether you are traveling alone, with family, or in a group. Let us know your preferences, and we will design a package just for you.

6. What if I face an issue during the pilgrimage?

Our 24/7 support team is always available to assist you during your journey. Whether it’s a minor query or an urgent matter, we are here to help you at every step.

7. How early should I book my Hajj or Umrah package?

We recommend booking as early as possible to secure your preferred package and accommodation, especially during peak seasons.

8. Do you provide group packages for families or organizations?

Yes, we offer group packages tailored for families, organizations, and other groups. These packages include special arrangements for group travel and accommodations.

9. What items should I pack for my journey?

We will provide you with a detailed packing list tailored to your package and journey. It typically includes Ihram, comfortable clothing, travel essentials, and any personal items you may need.

10. How can I book my package?

You can book your package by contacting us directly via phone, email, or by visiting our office. Our team will guide you through the booking process step-by-step.